Contact

KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at +27 11 035 1800.

You can reach us on working days between 08h00 and 16h30.

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Tel 0 800 004 697

kone.co.za@kone.com (In cases where quick response isn’t needed)

KONE OFFICES AND CONTACTS

KONE South Africa
20 Friesland Drive, Longmeadow Business Estate South
Edenvale 1610, Johannesburg
Tel +27 11 035 1800

KONE Online

About us
About us

Find out more about us and how we can improve the flow of urban life & making people’s journeys safe. Embrace urban life and discover about KONE company online. Overview

About us >

KONE as a company

KONE Corporate is the global leader in escalator and lift companies. With KONE elevators, discover cutting-edge upkeep and modernization solutions.

About us > KONE as a company >

Environment

Explore the impact of KONE's green buildings on the development of sustainable smart cities, revolutionizing urban design for a more eco-conscious future.

About us > KONE as a company >

Safety

Find out KONE's videos on the elevator, lift, and escalator safety to ensure everyone even the children has a secure and comfortable journey.

About us > KONE as a company >

Innovations

Explore the latest game-changing advancements in innovation technology. Discover how KONE's elevator innovations play a role in enhancing the modern world.

About us > KONE as a company >

Culture

Find out more about KONE's corporate and workplace culture, which leads to forming a solid foundation for our company culture.

About us > KONE as a company >

Diversity, equity and inclusion

Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity.

About us >

Careers

Learn more about the delightful employment career possibilities we provide across the globe and join the next wave of KONE hires! Check our job vacancies online.

About us > Careers >

We offer

Unlock your full potential with KONE's career opportunities, Experience unparalleled career opportunities and foster your personal growth.

About us > Careers >

Students & graduates

KONE provides global and local challenges for students and fresh graduates, such as internships and entry-level jobs. Check out KONE's international trainee program online.

About us > Careers >

Technicians & professionals

Discover our elevator & lift technician jobs in South Africa to help you reach your personal & professional goals. Check lift technician opportunities now.

About us > Careers >

Recruitment process

Find out how KONE recruitment process can help you land your ideal role. Learn more about our hiring procedure to secure your dream job with our expert team.

About us > Careers >

Apply now

Do you want to work at KONE? Apply now!

About us > Careers >

Frequently asked questions

Get a list of FAQs by visiting our website! We have gathered the most frequently asked questions about the application process. Find the answer at KONE online.

About us >

Contact us

Fill out the online form to contact us for further details on our services & elevator support system. Find KONE customer service for instant support online now.

About us > Contact us >

Branch offices

Find out where you can find KONE offices and service centers in KONE South Africa. To view an office's contact information, check online KONE branch locations!

About us > Contact us >

Contact form

Fill in the contact form and we'll contact you shortly!
New buildings
New buildings

Experience advanced smart building solutions for new architecture with KONE South Africa. Learn more about our innovative solutions for sustainable buildings. Overview

New buildings >

Lifts | Elevators

Discover integrated KONE lifts & elevators with the latest solutions for built-in connectivity. Find out more about our elevator company online.

New buildings > Lifts | Elevators >

KONE MonoSpace® DX

Elevate your space with precision using KONE MonoSpace lift. Discover the future of vertical transportation with KONE Monospace elevator.

New buildings > Lifts | Elevators >

KONE MiniSpace™ DX

Learn about the KONE MiniSpace DX elevator, which has a remarkably small machine room for mid- and high-rise structures. Check out more online at KONE South Africa.

New buildings > Lifts | Elevators >

KONE TranSys™ DX

Learn more about the intelligent design and performance of KONE Transys. Experience the future of urban mobility with KONE Transys DX elevator solutions.

New buildings > Lifts | Elevators >

Elevator connectivity

Increase value to your building with our smart elevators. Learn more about KONE-connected elevators and the smart solutions for a new era of possibilities.

New buildings > Lifts | Elevators >

Elevator interior design

Apply your selections for elevator interior design to personalize your elevator. Build a modern elevator interior design that promotes KONE connectivity.

New buildings >

Escalators & autowalks

Enhance people flow in new buildings with our efficient escalators, and explore the benefits of moving walkways in increasing people's accessibility.

New buildings > Escalators & autowalks >

TravelMaster 110

Discover the versatile KONE TravelMaster 110, engineered to meet the demands of the outdoor world with premium escalator design and indoor retail settings.

New buildings > Escalators & autowalks >

TravelMaster 115

Explore the KONE Travelmaster 115. Automatic walkways are ideal for locations with high people flow demands, providing convenient access solutions.

New buildings > Escalators & autowalks >

TransitMaster 120

Optimize your building's transportation system with KONE Transitmaster 120 escalator. Learn more about the technology and elevate your passenger experience now.

New buildings > Escalators & autowalks >

TransitMaster 140

Looking for a mobile staircase? Meet the Transitmaster 140. The KONE auto walk offers infrastructure solutions for workplaces, ensuring efficient people flow.

New buildings > Escalators & autowalks >

TransitMaster 165

The KONE Travelmaster 165 excels in heavy-duty applications. Flat escalators cater to challenging traffic conditions, particularly in infrastructure segments.

New buildings >

Advanced People Flow solutions

Looking for advanced people flow solutions for new buildings? Explore how cutting-edge technology and innovative designs can enhance safety and accessibility.

New buildings > Advanced People Flow solutions >

Access solutions

Learn more about our access control system for a seamlessly integrated control with your elevator and building doors. Browse through our access solutions online.

New buildings > Advanced People Flow solutions >

Destination solutions

Discover our destination solutions & lift control systems that reduce waiting and travel times by considering the number of passengers & their destination floors.

New buildings > Advanced People Flow solutions >

Infotainment solutions

Keep passengers entertained and informed with our cutting-edge infotainment systems. Discover the power of KONE Infotainments for elevators.

New buildings > Advanced People Flow solutions >

Monitoring solutions

Optimize performance effortlessly with KONE monitoring solutions, featuring next-level remote elevator monitoring solutions for enhanced control and reliability.

New buildings > Advanced People Flow solutions >

Office Solutions

Experience the power of innovative solutions with KONE. Explore the possibilities of efficient workspace with KONE office solutions.

New buildings > Advanced People Flow solutions >

KONE Office Flow

KONE office flow represents connected systems that adapt to your building's needs. Learn more about KONE lane for enabling customized user experiences.

New buildings > Advanced People Flow solutions >

Turnstiles

Learn more about turnstiles at KONE. We provide durable turnstile access control solutions for managing people flow in your building for an innovative future.

New buildings >

People Flow Planning and Consulting

Discover KONE people flow control systems to provide a smooth user experience when entering and leaving buildings. Learn more about flow control solutions.

New buildings >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.
Existing buildings
Existing buildings

Discover trusted escalator and elevator services and find maintenance and modernization experts for any model of equipment across the entire building lifecycle. Overview

Existing buildings >

Elevator connectivity

Elevators building connectivity with KONE's lift solutions to give users full control. Streamline efficiency and accessibility for modernized spaces.

Existing buildings >

Elevator user experience

KONE provides smart building applications, software, eye-catching lighting, and cutting-edge materials to improve elevator experience for existing buildings.

Existing buildings >

Maintenance

Trust our expert technicians for all your elevator maintenance services. KONE offers top-quality elevator repair services to ensure safe and smooth operation.

Existing buildings > Maintenance >

Your maintenance journey

Find out about your planned preventive maintenance requirements so that we can develop intelligent maintenance solutions for you.

Existing buildings > Maintenance >

KONE Care – preventive maintenance

Experience superior performance and reliability with our preventive maintenance services. Ensure your equipment running smoothly with KONE care.

Existing buildings > Maintenance >

KONE 24/7 Connected Services

Discover more about KONE's 24/7 connected maintenance services for automatic doors, escalators, and elevators. Explore KONE's connected services for maintenance.

Existing buildings > Maintenance >

Customer communications channels

Experience KONE's superior customer communication for seamless interactions. Elevate engagement with KONE's proactive customer outreach.

Existing buildings > Maintenance >

Customer service

Call the KONE's customer service right away to report a service need or an emergency. 24/7, our customer care is available to assist you.

Existing buildings > Maintenance >

Managing people flow and user experience with KONE DX

Elevate your building's potential with KONE DX. Our innovative elevator solutions redefine vertical transportation and ensuring efficiency in every ascent.

Existing buildings >

Elevator modernization

KONE's elevator modernization solutions have an updated lift with great dependability, eco-efficiency, comfort, and appearance. Discover lift upgrades now.

Existing buildings > Elevator modernization >

Full elevator replacement

With KONE full elevator replacement, we install a brand-new elevator with all the benefits of a modern elevator. Check our lift replacement cost now.

Existing buildings > Elevator modernization >

Modular modernization

Embrace innovation with our modernized elevator solutions. Explore the convenience of KONE modular elevators for a seamless integration of technology and design.

Existing buildings > Elevator modernization >

MiniSpace Upgrade

Discover the KONE MiniSpace™ DX upgrade packages, and enjoy all the benefits of a brand-new elevator with KONE South Africa latest Minispace upgrade innovations.

Existing buildings > Elevator modernization >

Component upgrades

Find out KONE's extensive line of elevator part upgrades and enhance your elevator's performance, safety, and eco-friendliness. Discover elevator components now.

Existing buildings >

Escalator & Autowalk modernization

With modernization, your escalators will become more energy-efficient, reliable, and most importantly safer.

Existing buildings > Escalator & Autowalk modernization >

Full escalator replacement

Explore KONE's alternatives for full escalators replacement and enjoy lower energy expenditures. Improve your escalator parts in no time with KONE.

Existing buildings > Escalator & Autowalk modernization >

Modular modernization

Learn more about our escalator modular modernization solutions at KONE South Africa, where you may replace specific parts or entire systems.

Existing buildings >

Buildings without an elevator

Discover KONE retrofit lift installation solutions for building without elevators. our elevator installation solutions provide flawless experience.

Existing buildings >

Advanced People Flow solutions

Discover KONE people flow control systems to provide a smooth user experience when entering and leaving buildings. Learn more about flow control solutions.

Existing buildings >

People Flow Planning and Consulting

Learn about KONE's people flow planning & consulting solutions to design an intelligent building with seamless flow using professional analysis & leading tools.

Existing buildings >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.
Digital Services
News & Insights
News & Insights

Elevate your knowledge with KONE news. Dive into the world of elevator and escalator news, updates, and developments in vertical transportation industry. Overview

News & Insights >

Stories

Learn more about how people move around the structures that make up the world's cities by reading KONE's elevator news and stories from across the globe.

News & Insights >

Press releases

Find all of KONE's press releases and stock exchange news online. Keep up with the most recent press statements from KONE.

News & Insights >

References

Explore our updated KONE news of selected achievements from around the world. Choose from our reference materials to find out more about KONE technology.

News & Insights > References >

West Street, Sandton

Learn more about the award-winning design in the heart of Sandton City, 140 West Street online. Explore KONE achivements at Sandton now.
Tools & downloads
Tools & downloads

Get access to KONE's essential planning tools and brochure downloads to streamline your building project and enhance user experience. Overview

Tools & downloads >

Codes & standards

Discover how KONE solutions can help you comply with various elevator codes and standards, including those relating to accessibility and operation during a fire.

Tools & downloads >

Glossary

Explore KONE's elevator glossary for assistance in understanding the elevator technical terms and symbols used on the website.
- Codes & standards
- Glossary
KONE Online
Contact us

Port Elizabeth branch

Port Elizabeth Office

98B Cape Road

Mill Park, Port Elizabeth, 6000

Tel: +27 41 373 3236

Fax: +27 41 373 3236

konesa@kone.com

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