The Westin, Cape Town

Contact

KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at +27 11 035 1800.

You can reach us on working days between 08h00 and 16h30.

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Tel 0 800 004 697

kone.co.za@kone.com (In cases where quick response isn’t needed)

KONE OFFICES AND CONTACTS

KONE South Africa
20 Friesland Drive, Longmeadow Business Estate South
Edenvale 1610, Johannesburg
Tel +27 11 035 1800

KONE South Africa
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The Westin, Cape Town

About us
About us

KONE as a company

As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building.

Environment

We support the ongoing green transformation of the built environment into smart eco-cities, low-carbon communities, and net zero energy buildings.

Safety

Safety is top of the agenda at KONE, and it is our strong belief that all accidents are preventable.

Innovations

Kone is a proven technology leader and holds more than 3,000 patents across their businesses.

Diversity and inclusion

Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity.

Careers

We offer

We are proud to offer a range of total reward elements that engage and motivate our employees and help us make KONE a great place to work.

Students & graduates

Get a head start on your career at KONE, one of the world’s leading elevator and escalator companies.

Technicians & professionals

Whether you are a business or engineering professional, find your own role in meeting the most interesting challenges of today: urbanization, the efficient flow of goods and people, more efficient use of space, and the latest architectural trends.

Recruitment process

General recruitment process consists of an application, an interview and a final selection round.

Apply now

Do you want to work at KONE? Apply now!

Frequently asked questions

FAQ on KONE's recruitment process

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Branch offices

Contact form

For general inquiries, fill in the form below.
New buildings
New buildings

Discover how KONE provides world-class services and innovative solutions for new buildings – all you need for smooth people flow

Lifts | Elevators

Discover the new KONE DX Class connected elevator solutions with built-in connectivity to future-proof your building and deliver a redefined user experience.

KONE MonoSpace® DX

Discover the machine room-less KONE MonoSpace® DX passenger elevator for low and mid-rise residential and commercial buildings.

KONE MiniSpace™ DX

Discover the KONE MiniSpace™ DX elevator with a compact machine room and digital connectivity for mid and high-rise buildings.

KONE TranSys™ DX

Discover the machine room-less KONE TranSys™ DX goods and passenger elevator for demanding people flow environments like public transport, retail, and medical facilities.

Elevator connectivity

Discover how KONE’s smart elevator solutions with built-in connectivity add value and make your building a more attractive prospect for tenants and visitors.

Elevator interior design

Discover how KONE DX Class elevators help you bring your design vision to life and create an elevator experience that helps your building connect with people and make a lasting impression.

Escalators & autowalks

Learn about the different types of escalators. We offer flat escalators and airport escalators.

TravelMaster 110

Find a commercial escalator and get outdoor elevator maintenance

TravelMaster 115

Learn about an inclined autowalk for demanding people flow needs

TransitMaster 120

Learn more about the highly durable and eco-efficient KONE TransitMaster 120 escalator – optimized for transit centers to ensure a pleasant passenger experience, even under the most demanding traffic conditions.

TransitMaster 140

Learn about our moving staircase solutions and find a new walkalator.

TransitMaster 165

The KONE TransitMaster™ 165 is a heavy-duty autowalk primarily targeted towards the infrastructure segment with demanding traffic conditions, such as airports, railways as well as stadiums and other transit centers.

Advanced People Flow solutions

Advanced People Flow Solutions integrate equipment and devices into one holistic smart building solution. The result is a seamless user experience from front door to final destination—a new way to make everyday life easier.

Access solutions

Learn about access control and integrated access solutions for a wide range of building types.

Destination solutions

Improve elevator performance. We offer destination solutions for a wide range of building types.

Infotainment solutions

Learn about digital displays and elevator screen content managment. We offer elevator screens.

Monitoring solutions

See our remote elevator monitoring system. We offer monitoring solutions for new buildings.

People Flow Planning and Consulting

Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, elevator data, and world-class tools.

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.
Existing buildings
Existing buildings

Discover our high-quality solutions for the maintenance and modernization of elevators, escalators, and automatic doors – all from one trusted supplier

Elevator connectivity

Learn about our smart building solutions. We offer smart elevator solutions for existing buildings.

Elevator user experience

Enhance the elevator user experience. We offer elevator lighting for a wide range of buildings.

Maintenance

Maintenance services for elevators, escalators and automatic doors. We offer a wide range of building maintenance services.

Your maintenance journey

Learn about your maintenance journey with KONE and our intelligent maintenance services and contract options for elevators, escalators, and automatic building doors.

KONE Care – preventive maintenance

Discover how KONE’s flexible, tailored preventive maintenance services keep your elevators, escalators, and automatic building doors safe and in good condition.

KONE 24/7 Connected Services

See how predictive maintenance reduces faults, speeds up repairs and increases safety. Our predictive maintenance solutions proactively monitor elevators and escalators.

Customer communications channels

Stay up to date with equipment status and maintenance work progress around the clock.

Customer service

Find out how to contact KONE when you need to make a maintenance service request or report an incident, and how to stay up to date with maintenance work via our digital channels.

Managing people flow and user experience with KONE DX

Our connected KONE DX elevator solutions add value to your building and make sure it’s ready for whatever the future brings. Improved accessibility for residents and visitors and a cleaner, healthier environment.

Elevator modernization

Different modernization options for elevators: full, modular or upgade specific components. Click to read more!

Full elevator replacement

Discover our eco-efficient full-replacement solutions and a hassle-free process that keeps your project on time and on budget while minimizing disruption to life in your building.

Modular modernization

Find out about elevator renovation and see how it improves the elevator controller.

Component upgrades

Discover our wide range of elevator upgrades covering things like the elevator door operator, signalization, and lighting system.

Escalator & Autowalk modernization

Discover our range of escalator modernization solutions that will increase the lifespan of your escalators, giving you the flexibility of replacing the entire installation or just individual components.

Full escalator replacement

Learn about the elevator replacement cost and increase the value of a building.

Buildings without an elevator

Discover our retrofit elevators solutions for buildings currently without elevators.

Advanced People Flow solutions

Discover our solutions for access and destination control, as well as communication and equipment monitoring.

People Flow Planning and Consulting

Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, elevator data, and world-class tools.

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.
Digital Services
News & Insights
News & Insights

Stories

What does city life mean for people in the world’s different urban environments? Our stories look for answers.

Press releases

You can find all the latest press releases by choosing a category and year from dropdown boxes.

References

KONE is proud to present these selected achievements from around the world.

West Street, Sandton

Reference page
Tools & downloads
Tools & downloads

Downloads, Codes and standards, Glossary

Codes & standards

Glossary

When talking about elevators, escalators, and automatic building doors it’s sometimes necessary to use technical terms and acronyms, so we’ve created a handy glossary to help you make sense of them.
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KONE Online
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Sophisted, elegant and exclusive - The Westin Cape Town

This luxurious 5-star hotel is connected to the Cape Town International Convention Centre (CTICC) situated in the Central Business with stellar views of this scenic city

Facts:

Address: Convention Square, Lower Long St, Cape Town,
Year of completion: 2003
Number of floors: 19 floors
Number of rooms: 483 Rooms (including 32 suites)

KONE solutions:

8 x MonoSpace elevators
4 x MonoSpace Special elevators
1 x N MonoSpace elevators

#Advanced People Flow solutions
#Africa
#Elevators
#Hotel
#Maintenance
#New equipment
#People flow intelligence
#Residential
#Retail

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